Privacy Policy

Effective Date: August 1, 2026

The Factory Studio ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.thefactorystudioph.com, contact us, book a session, or use our services.

1. Information We Collect

Depending on how you interact with our website or services, we may collect:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing or payment information (when applicable)

  • Booking and appointment details

  • Messages submitted through contact forms

  • Information you voluntarily provide during inquiries or consultations

Technical Information

When you visit our website, we may automatically collect information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of your visit

  • Referring website

  • General usage statistics through analytics tools

2. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Schedule photography sessions or studio rentals

  • Process bookings and reservations

  • Provide customer support

  • Improve our website and services

  • Send appointment confirmations and important updates

  • Deliver newsletters or marketing communications when you choose to subscribe

  • Comply with applicable legal obligations

3. Photography and Media

As a photography studio, images and videos created during sessions may be stored securely for editing, delivery, backup, and customer service purposes.

We will not publicly use your photographs for marketing, portfolio, social media, advertising, or promotional purposes without your permission, except where such use has been agreed upon in a separate contract or written release.

4. Third-Party Services

Our website may use trusted third-party providers to operate our business, including services for:

  • Website hosting

  • Appointment scheduling

  • Payment processing

  • Email communication

  • Analytics

  • Maps and location services

  • Social media integration

These providers process information under their own privacy policies.

5. Cookies

Our website may use cookies and similar technologies to:

  • Remember user preferences

  • Improve website performance

  • Measure visitor traffic

  • Understand how visitors use our website

You may disable cookies through your browser settings, although some website features may not function properly.

6. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to safeguard your information, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Fulfill contractual obligations

  • Maintain business records

  • Comply with applicable laws and regulations

  • Resolve disputes and enforce agreements

8. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your information

  • Request deletion of personal information where legally permitted

  • Withdraw consent for marketing communications at any time

To make a request, please contact us using the information below.

9. Children's Privacy

Our services are not directed toward children without the involvement of a parent or legal guardian. Where photography sessions involve minors, booking and consent should be provided by a parent or authorized guardian.

10. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page together with the revised effective date.

12. Contact Us

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact us:

The Factory Studio
D-12 Mt. Diwata Street, Capistrano Complex, Gusa
Cagayan de Oro City, Misamis Oriental 9000
Philippines

Phone: +63 927 708 7749

Website: https://www.thefactorystudioph.com

Contact Us